We understand that purchasing your first rug is a significant decision, and we are committed to ensuring you feel confident in choosing RugAvenue.com, operating under Designer Rug Warehouse, Inc. Since we launched our first physical store in 2005, we have earned a reputation as one of Atlanta’s most trusted and preferred rug stores, serving renowned interior designers, famous moviemakers, architects, home builders, and local celebrities.

At RugAvenue.com, transparency is our top priority. Our unique approach and strong reputation have solidified our position as one of Atlanta’s premier rug stores.

We proudly offer exclusive collections from esteemed brands such as Ralph Lauren and Joanna Gaines. We take pride in offering high-quality rugs at competitive prices, standing firmly behind the authenticity and craftsmanship of every rug we sell.

We welcome you to visit our showroom in Atlanta to view our rugs in person and consult with our knowledgeable staff. Our website provides detailed product descriptions, clear return policies, and comprehensive contact information to support your informed decision-making.

A Trusted Name in the Rug Business

• RugAvenue.com, operating under Designer Rug Warehouse in Atlanta, is backed by decades of expertise in delivering premium-quality rugs tailored to the needs of savvy customers.

Our Commitment to Integrity, Transparency, and Ethical Conduct

• At RugAvenue.com, we prioritize clear and honest practices. Our competitive and fair pricing guarantees exceptional value without compromising on quality.
• Our pricing structure reflects fairness, catering to customers who value premium rugs at a reasonable price.

Our Commitment to Sustainability and Safety

At RugAvenue.com, sustainability and safety are at the heart of everything we do. We ensure our rugs are of the highest quality while being produced in an environmentally and socially responsible manner.

• Our suppliers utilize biodegradable natural fibers, recycled materials, renewable energy, and efficient production systems.
• Non-toxic natural dyes and internationally recognized certification standards guarantee rug safety.
• Regular quality control testing and third-party audits uphold these high standards.
• We prioritize worker welfare by ensuring safe working conditions, fair wages, and ethical treatment.

Through these efforts, along with those of like-minded companies, we contribute to a more sustainable and responsible rug industry.

Premium Quality and Best Variety

• At RugAvenue.com, we believe you deserve nothing less than the best. That’s why our rugs are crafted with exceptional quality, designed to enhance your space with style and durability.
• We don’t just offer a wide selection—we offer the right selection. Our curated variety of styles, sizes, and materials ensures you’ll find exactly what you need, without having to sort through low-quality or overwhelming options.
• From timeless traditional designs to striking modern pieces, each rug is carefully chosen to reflect superior craftsmanship and meet the highest standards of design and functionality.

At RugAvenue.com, we make it easy for you to find the perfect rug—beautiful, durable, and made to last.

Effortless Online Shopping with World-Class Customer Service

• At RugAvenue.com, we make finding the perfect rug an easy and enjoyable experience—all from the comfort of your home.
• Our user-friendly website features detailed product descriptions, high-resolution images, and accurate size guides to ensure confident and informed decisions.
• We go beyond just offering rugs. Our team provides personalized guidance, helping you navigate the world of area rugs with expert advice and creative suggestions tailored to your space and budget.
• Our commitment to world-class customer service means you’ll always have access to live support and educational resources at every step, ensuring a stress-free shopping journey.

With RugAvenue.com, you get the convenience of online shopping combined with the care and expertise of a trusted partner, delivering an exceptional experience every time.

Preferred by America’s most famous designers, celebrities, and style-conscious homeowners.

• At RugAvenue.com, our reputation for quality and excellence has made us a preferred choice for interior designers, architects, homebuilders, filmmakers, and celebrities.
• We proudly serve customers across the United States, offering rugs that meet diverse tastes and unique needs.
• Since 2005, we’ve been a trusted source for authentic Oriental rugs and prestigious designer brands.
• Don’t just take our word for it—read our customer reviews on major social platforms to see why so many choose RugAvenue.com.

Experience the quality and service that have earned us the trust of America’s most discerning rug buyers.

Safe and Secure Payments

• Shopping at RugAvenue.com means choosing quality, convenience, and trust, all in one place. Whether you’re refreshing a room or designing a space from scratch, RugAvenue.com makes the process simple, enjoyable, and rewarding.

• At RugAvenue.com, we believe you deserve nothing less than the best. That’s why our rugs are crafted with exceptional quality, designed to enhance your space with style and durability.
• We don’t just offer a wide selection—we offer the right selection. Our curated variety of styles, sizes, and materials ensures you’ll find exactly what you need, without having to sort through low-quality or overwhelming options.
• From timeless traditional designs to striking modern pieces, each rug is carefully chosen to reflect superior craftsmanship and meet the highest standards of design and functionality.

At RugAvenue.com, we make it easy for you to find the perfect rug—beautiful, durable, and made to last.

• RugAvenue.com operates under Designer Rug Warehouse Inc., a trusted name based in Atlanta.
• Recognized as Atlanta’s BEST Rug Store by shoppers, leading publications, and Fortune 500 online resource companies.
• Consistently chosen for our exceptional service, expert knowledge, and premium-quality rugs.
• Awarded the highest rating from the Better Business Bureau for trust and customer satisfaction.
• Decades of experience providing a curated selection of rugs to elevate any space.

Choose RugAvenue.com—Atlanta’s award-winning choice for quality and service, now available nationwide.

• Explore handpicked collection of stylish, high-quality rugs designed to elevate your home.
• Featuring top brands like Magnolia Home by Joanna Gaines, Ralph Lauren, Calvin Klein, Tommy Bahama, Karastan, Loloi, Kas, Jaipur Living, and Oriental Weavers of America.
• From timeless classics to the latest trends, we offer the perfect rug to suit your style and needs.

Shop online with confidence and discover why we’re the go-to site for exceptional rugs and unmatched quality.

30-Day Easy Returns & Exchanges

We want you to feel confident choosing a rug for your home. If it isn’t quite right, we make returns and exchanges simple.

See Rugs in Your Room Before You Order

Choosing the right rug is easier when you can see it in your own space. While shopping on RugAvenue, use our Room Visualizer to preview rugs in your actual room and get a better sense of size, color, and placement before you order.

Returns

Eligible rugs can be returned within 30 days. A 5% return fee applies, plus return shipping.

Exchanges

Prefer another rug? We’ll waive the 5% return fee on your first exchange. Return shipping still applies.

Items Not Eligible for Return

Custom, altered, clearance, and Final Sale items are not eligible for return.

Damaged, Defective, or Incorrect Orders

If your rug arrives damaged, defective, or different from what you ordered, we’ll make it right at no cost to you.

Need Help Choosing?

Our team is happy to help with rug size, color, style, and placement before you order. We want to help you choose with confidence and find the rug that feels right in your home.

1. Contact our customer service team at info@rugavenue.com to request a return authorization.
2. Once authorized, carefully pack the rug in its original packaging and ship it back to us.

Yes. Each rug we sell comes with a full one-year manufacturer's warranty. This warrants the rug against manufacturing defects in workmanship or material for a one (1) year period from the date of the original purchase. The manufacturer at its discretion will repair or replace the rug without charge. The warranty does not include normal wear and tear, or damage incurred due to trauma, negligence, lack of regular maintenance, loss, or theft. 

Yes. You must purchase and use a suitable rug pad under your rug for this warranty to apply.

To keep your rug looking fresh and clean, it’s important to vacuum it regularly. However, turn off the vacuum’s beater bar or raise the bar to the highest setting to avoid damaging the pile. You should also spot-clean any spills or stains as soon as possible. Food and drink stains can usually be cleaned with a mild detergent and cold water. Do not agitate/scrub or rub the pile surface. Blot spills gently with a clean undyed cloth. Professional rug cleaning is recommended for hard-to-remove stains.

If you need to store your rug for an extended period, you should make sure it is clean and dry before rolling it up. You should also wrap it in a breathable material such as cotton or canvas and avoid using plastic bags or sheets that can trap moisture and cause mold or mildew. Store your rug in a cool, dry, and dark place away from direct sunlight or heat sources. Check on your rug periodically and unroll it every few months to prevent creases or damage

The color tones of rugs change significantly depending on your room’s natural lighting. They are caused by a slight change in the direction of the pile that causes light to reflect differently than it does in the surrounding areas. This is an inherent characteristic of almost all pile rugs and is not considered a defect. It’s a good idea to rotate your rug to get the look you wish to achieve.

This usually happens as you vacuum and walk on the rug, Loose or untrimmed fibers pull out. This is normal and not a defect. If your carpet starts sprouting, do not pull the loose thread! Simply cut the pulling thread with scissors at the same level as the surface of the pile. This should be enough to fix the problem.

Indentations form when heavy furniture sits on a rug for an extended period. It is common in cut pile rugs and plush rugs. In most cases, you can restore the pile by gently moistening the area with a steamer and combing it. We recommend rotating your rug in 6 months to ensure even wear.

Noticeable lines or creases are common in new rugs. This is completely normal, and the creases should become less noticeable over time as the rug settles. You can expedite this process by making sure the rug is properly set up with a rug pad.

Yes, a rug pad is highly recommended for several reasons:

• Protects Hardwood Floors: Rug pads create a barrier between your rug and hardwood floors, preventing scratches and damage from the rug’s backing or trapped debris.

• Keeps Rugs in Place: Rug pads reduce slipping and sliding, keeping your rug securely in position, which is especially important in high-traffic areas.

• Cushions Heavy Furniture: By providing a soft layer, rug pads help distribute the weight of heavy furniture, preventing indentations and damage to your floors.

• Provides Back Support: The added cushioning offers comfort underfoot and reduces strain, making standing or walking on your rug more comfortable.

• Extends Rug Life: Rug pads reduce friction between the rug and the floor, minimizing wear and tear and helping your rug last longer.

A rug pad is a small investment that enhances both the performance and longevity of your rug while protecting your floors and furniture.